Volunteer Program Lead

• Actively recruit new volunteers and promote volunteer opportunities for The Bird Rescue Center.

• Plan and conduct New Volunteer Orientations across all program areas.

• Work with department heads to maintain and enhance volunteer training materials.

• Responsible for accurate data entry and upkeep of all volunteer records, including database.

• Oversee volunteer schedules and assignments.

• Work with leadership team to develop new volunteer opportunities to further BRC’s mission.

• Ensure BRC volunteers meet continued education requirements by governing bodies.

• Partner with leadership and department heads to coordinate volunteer email communications, including monthly newsletters.

• Support a positive, inclusive, and well-communicated volunteer culture.

• Develop recognition and retention programs, including assisting with annual volunteer appreciation event.

Outreach Program Coordination

• Schedule and coordinate all outreach activities, including center tours, off-site presentations, and tabling events.

• Train and mentor volunteers to communicate the work of The Bird Rescue Center in the community.

• Collaborate with the Avian Care Raptor Supervisor to ensure proper Ambassador selection.

• Recruit, schedule, and ensure volunteers have necessary materials for events.

• Maintain organized outreach materials, signage, merchandise, and program handouts.

• Track participation, attendance, and other metrics for program reporting.

• Fill in at onsite and off-site events as needed.

Outreach Communications & Impact Tracking

• Assist with volunteer communications, including email updates and event reminders.

• Share photos, stories, and program highlights with the Communications team for newsletters and social media.

• Collect participant feedback and summarize evaluations; recommend program improvements based on insights.

• Track and report revenue generated from outreach events to grow a financially sustainable program.

• Other duties as assigned.

Required Qualifications

• Minimum 1-2 years’ experience leading or managing volunteers and volunteer programs.

• 1-2 years’ experience in nonprofit outreach, volunteer coordination, or public programming (e.g., zoo, museum, environmental education, camp).

• Comfortable presenting to diverse audiences of all ages in both formal and informal settings.

• Proficiency with varied computer systems and calendars.

• Attention to detail and ability to manage multiple priorities.

• Comfortable handling or being near live animals.

• Strong organizational, communication, and interpersonal skills.

• Ability to lift 30 lbs and work outdoors in varied weather conditions.

• Ability to work occasional weekends and evenings.

Preferred Qualifications

• Bilingual (Spanish/English).

• Background in environmental science, wildlife education, or a related field.

• Experience with raptors or wildlife.

• Experience working with Bloomerang database or other volunteer databases.