Items may be returned or exchanged within 30 days of receiving your order, as long as they have not been washed, worn or otherwise used. Digital or sale items are non-returnable.
 

All exchanges are final. No additional exchanges may be made. 

To request a return or exchange, please contact us at brcadmin@thebirdrescuecenter.org. Please provide the following, and we will respond with further instructions. 

• Your name

• Order number or purchaser name

• Reason for return or exchange

Please note that unless we made a mistake on your order, you are responsible for the cost of mailing items back to us.