Volunteer Coordinator

Job Title: Volunteer Coordinator

Department: Administration

Reports to: Executive Director

FLSA Status: Non-Exempt

Mission

The Bird Rescue Center began as a rehabilitation center for Sonoma County’s wild native birds but has grown to service or assist 5 Northern California counties and beyond. Our mission is two-fold: to assist in the rescue, treatment, and release of injured, orphaned, or ill birds in the northern San Francisco Bay Area, and to educate the public regarding their ecological importance through our Resident Ambassador Program. The Bird Rescue Center is a 501(c)(3) nonprofit wildlife hospital that has serviced northern California for 40 years, providing care for approximately 3,000 birds annually that are brought to us by the public.

Position Summary

The Bird Rescue Center’s (BRC) Volunteer Coordinator supports our mission with continuous cultivation and maintenance of a strong network of volunteer support for the organization. In coordination with the Rehabilitation and Education Departments’ leadership, the Volunteer Coordinator is responsible for volunteer recruitment, orientation, and end-to-end management of the volunteer program.

The Volunteer Coordinator is responsible for planning, training and volunteer logistics of Bird Rescue events. The Volunteer Coordinator works in conjunction with the hospital manager regarding rehabilitation volunteers, administration and operations regarding front desk volunteers, Education Department staff regarding education volunteers, with ultimate oversight by the executive director.

This is a part-time to full-time (24-40 hour per week), non-exempt role.

Submit a resume, cover letter, and 3 professional references to the contact below.

Email: Ashton@thebirdrescuecenter.org
Subject Line: Volunteer Coordinator

Mail: Attn: Ashton Kluttz
The Bird Rescue Center

3430 Chanate Road
Santa Rosa, CA 95404

How to Apply

Responsibilities

Manage the scheduling, training, onboarding, continued education, evaluation, recognition, and retention of new and existing volunteers across all BRC departments.
Includes addressing recurring and long-term needs and projects associated with all departments at BRC requiring volunteers.
Develop and/or update training curriculum and materials for volunteers.
Schedule volunteers according to the needs of designated programs; confirming all BRC volunteers have the skills required to fulfill their assignments.
Work with the program managers and the Executive Director to train and schedule volunteers to participate in fund-raising functions or other development venues.
Liaise with volunteers and staff; may aid in diffusing and/or discussing volunteer-volunteer or volunteer-staff conflict.
Assess and update safety and disease prevention standards for volunteering programs.
Actively recruit and promote volunteer opportunities from the surrounding community by:
Establishing and maintaining relationships with other organizations.
Presenting volunteer opportunities to area schools, libraries, camps, senior centers, and other organizations.
Represent BRC as needed for educational and outreach events and activities.
Provide clear and accurate communications to applicable BRC Departments and the public.
Create and disseminate pre- and post-training materials, including but not limited to post-training/season survey.
Construct or acquire all necessary materials and equipment for any volunteer presentations.
Fill in as a teacher, guide or presenter for Center Tours or other programs as needed.
Provide stories and photos for public outreach.
Revise volunteer materials as content and information are updated.
Coordinate the satisfactory completion of all required tasks to ensure all events and daily activities run smoothly.
Provide support to staff/volunteers during on and off-site trainings.
Attend staff meetings and communicate between staff and volunteers regarding schedules, changes in protocols, and other pertinent volunteer information.
Disseminate debriefing information and training program assessments.
Provide statistics on program usage for internal and external audits, tracking and grant writing.
Ensure those staffing events and/or presentations are adequately trained in accepting donations and selling merchandise (when applicable).
Ensure data entry is accurate and timely.
Attend local, state and national education symposiums as feasible.
Help coordinate with other facilities in emergency situations.
Be available to cover shifts left uncovered by volunteers due to holidays, weekends, or ermergencies

Qualifications

Manage the scheduling, training, onboarding, continued education, evaluation, recognition, and retention of new and existing volunteers across all BRC departments.
Includes addressing recurring and long-term needs and projects associated with all departments at BRC requiring volunteers.
Develop and/or update training curriculum and materials for volunteers.
Schedule volunteers according to the needs of designated programs; confirming all BRC volunteers have the skills required to fulfill their assignments.
Work with the program managers and the Executive Director to train and schedule volunteers to participate in fund-raising functions or other development venues.
Liaise with volunteers and staff; may aid in diffusing and/or discussing volunteer-volunteer or volunteer-staff conflict.
Assess and update safety and disease prevention standards for volunteering programs.
Actively recruit and promote volunteer opportunities from the surrounding community by:
Establishing and maintaining relationships with other organizations.
Presenting volunteer opportunities to area schools, libraries, camps, senior centers, and other organizations.
Represent BRC as needed for educational and outreach events and activities.
Provide clear and accurate communications to applicable BRC Departments and the public.
Create and disseminate pre- and post-training materials, including but not limited to post-training/season survey.
Construct or acquire all necessary materials and equipment for any volunteer presentations.
Fill in as a teacher, guide or presenter for Center Tours or other programs as needed.
Provide stories and photos for public outreach.
Revise volunteer materials as content and information are updated.
Coordinate the satisfactory completion of all required tasks to ensure all events and daily activities run smoothly.
Provide support to staff/volunteers during on and off-site trainings.
Attend staff meetings and communicate between staff and volunteers regarding schedules, changes in protocols, and other pertinent volunteer information.
Disseminate debriefing information and training program assessments.
Provide statistics on program usage for internal and external audits, tracking and grant writing.
Ensure those staffing events and/or presentations are adequately trained in accepting donations and selling merchandise (when applicable).
Ensure data entry is accurate and timely.
Attend local, state and national education symposiums as feasible.
Help coordinate with other facilities in emergency situations.
Be available to cover shifts left uncovered by volunteers due to holidays, weekends, or ermergencies

Working Conditions and Physical Requirements

The work environment and the physical requirements described are representative of those an employee will encounter and will need to meet to successfully perform the essential duties and key responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in a standard office setting, sitting at a standard office desk, and to use standard office equipment, including a computer.
• Required to consistently lift 25-50 pounds, occasionally overhead.
• Position requires extensive standing, walking, and considerable bending and lifting.
• Working conditions vary with season ranging from wet and cold to warm to hot

707.523.2473

| 9am to 4pm